Frequently Asked Questions
Everything you need to know about our Argan oil-infused beauty solutions.
Are Moroccanoil products safe for color-treated hair?
Yes, all Moroccanoil shampoos, conditioners, and styling products are color-safe. They are formulated to be gentle on treated hair while maintaining vibrancy and moisture.
Do you offer free shipping on orders?
We offer free standard shipping on all orders over $45 within the continental United States. For orders below this amount, a flat rate shipping fee will be applied at checkout.
What is your return policy for opened products?
We want you to be completely satisfied. If you are not happy with your purchase, you can return the product within 30 days of the purchase date, even if it has been lightly used.
Is the Argan oil used in your products sustainably sourced?
Absolutely. Moroccanoil is committed to sourcing the highest quality Argan oil through sustainable practices that support local communities and protect the environment.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number. You can also log into your account on our website to view real-time shipping updates.
Are Moroccanoil products tested on animals?
No, Moroccanoil is a cruelty-free brand. We do not conduct animal testing on any of our finished products or ingredients, nor do we ask others to do so on our behalf.